ombudsman - Hackney Citizen

Council left child without care plan for more than a year, ombudsman finds

Town Hall received professional advice late - but still did not issue the plan for around another 10 months.

Author: Claudia Lee

Broken lifts, loss of hot water and overdue repairs: Hackney Council pays out 'astonishing' £572,000 in compensation

Hackney councillor told officers she had gone two months without hot water in her housing block

Author: Hackney Citizen

Housing officers halt imminent strikes in hope of ‘good faith’ talks

Three further strikes set for late August 'still on the table' in case negotiations break down

Author: Hackney Citizen

Hackney Council staff set strike dates over 'Deliveroo-style' housing service

Housing officers are fearful of the Town Hall's restructure plans and claim around 9 in 10 jobs in their team are at risk

Author: Hackney Citizen

Town Hall to pay consultants £2m to help 'modernise' council

Mayor says corporate transformation strategy will invest to save and be alternative to 'salami-slicing' approach to Town Hall finances

Author: Hackney Citizen

Council to review rejected Blue Badge applications after watchdog finds 'injustice'

Town Hall to write to all drivers refused disabled parking permit since 1 January 2024 after local government ombudsman says assessment process is flawed

Author: Hackney Citizen

Poor housing shreds people’s mental health warns expert as thousands still living in temporary accommodation

Call for residents to unite over housing issues

Author: Julia Gregory, Local Democracy Reporter

Town Hall agrees to improve medical review process after Ombudsman’s investigation of family’s housing ordeal

Council apologises to residents following distress and delay in housing case

Author: Ed Sheridan, Local Democracy Reporter