Local government watchdog said council defied guidelines with scoring system that caused 'injustice'
Local Government Ombudsman criticises ‘service failure’ while recognising the ‘unique challenges’ faced by the Town Hall following a 2020 cyber attack
Watchdog that looks into grievances against councils and adult social care providers temporarily halts new cases
Watchdog finds family’s living conditions had ‘detrimental effect on their mental health and wellbeing’
Healthwatch Hackney slam Town Hall for delaying support to ‘strained and distressed’ parents
