housing ombudsman - Hackney Citizen

Tenant left sleep-deprived and on verge of breakdown by 'nocturnal' neighbour

Author: Niall Holden

'Hackney is treating a 30-day delay in restoring hot water as reasonable'

Author: Claudia Lee

Housing Ombudsman says his latest report shows the need for a new law requiring landlords to fix hazards sooner

Author: Hackney Citizen

Hackney councillor told officers she had gone two months without hot water in her housing block

Author: Hackney Citizen

Housing officers are fearful of the Town Hall's restructure plans and claim around 9 in 10 jobs in their team are at risk

Author: Hackney Citizen

Where’s the oversight for residents who are being failed by their housing provider?

Author: Hackney Citizen

Town Hall concedes that it is ‘not where we want to be as a service’ but says it ‘always looks to learn from any complaint’

Author: Julia Gregory, Local Democracy Reporter

Housing Ombudsman orders Town Hall to pay the woman £1,500 in compensation

Author: Julia Gregory, Local Democracy Reporter